July-August 2003
Issue 195
 



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Speak United leader tells Workforce Center employee:

'If you can't stand the heat, then leave this meeting!'

   
 



It was already a blistering hot summer day in Manhattan , Kans in late August when members of Speak United turned up the heat on local officials after they revealed results from a preliminary report on the local Workforce Center .

The meeting was the culmination of months of work by Speak United's Worker's Justice Team to test if low-income workers were being placed into job training programs and assigned jobs under a federal mandate.

During two months, 18 members participated in the testing project and no one received job training.

The Workforce Investment Act (WIA), which is currently up for reauthorization, is a Department of Labor job placement and training program that aims to increase wage earnings and provide career opportunities for low-wage workers. WIA states that unemployed and underemployed workers should receive the needed services through One Stop career centers also known as Workforce Centers. The guidelines for providing services are comprehensive and specific.

When Speak United members surveyed the services at the center, it was revealed that not one person received career counseling such as evaluations, information on training or availability of childcare.   

When Richard Bodine learned he was going to be a father, he decided he needed a better job and went to the Workforce Center ten times in two months. During that entire time no one explained services, asked if he wanted an evaluation or would be interested in training. The most anyone ever did for me was to flip a pen at me and tell me to sign in.

In fact, people were on their own when it came to drumming up any kind of information about any services. When Speak United youth leader Kiki Spickelmier asked about youth services, the answer was there were none. "We found money in the budget for youth services, so what have they done with it?" she asked.

All the people who participated in the survey were dissatisfied with the center and no one found a job. Speak United members compiled a report and made a list of recommendations for the Workforce Center Director Ross Freeman. Those recommendations include offering skills assessments and other career counseling such as developing employment plans. In addition, clients need an orientation, including a checklist of services offered to that person and a detailed description of services available to them.

Speak United invited Freeman to the public meeting, but he chose to send Jo Brunner, an employment and training specialist for the Workforce Center .

After a series of interruptions from Brunners co-workers, Speak United leader Nicole Belville asked Brunner to leave the meeting once it became clear Brunner could not make any commitments on behalf of the Workforce Center .

Once the air cleared, SU leaders brought out a blown-up copy of the Workforce Center 's own survey on customer satisfaction. The attendees repeatedly gave the center failing gradesbased on their disagreeable experiences.

Immediately after the meeting, over 30 Speak United members went then moved to the home of Duane Dunn, a member of the Workforce Investment Board. He agreed to set up a meeting with Speak United, Ross Freeman and Kris Kitchen, executive director Heartland Works, the organization that started the Workforce Center .

Similar testing projects were conducted by the Anti-Displacement Project in Springfield , MA and the Jobs and Affordable Housing Campaign in Minneapolis , MN over the last year and a half. Both reports revealed that no testers had received access to job training or permanent job placement at their local workforce centers.

 

 

 
 
Disclosure is published by the National Training and Information Center. 312-243-3035